Acceptance of Terms
By accessing and using PlanBalance services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms constitute a legally binding agreement between you and PlanBalance. Your use of our services signifies your acceptance of these terms and our Privacy Policy.
Service Description and Availability
PlanBalance provides vendor-neutral comparison tools, workflow assessments, and recommendations for digital and paper planning solutions. Our services include free profiling tools, premium analytics, and enterprise consulting.
We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.
User Accounts and Registration
To access certain features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You must notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.
Acceptable Use Policy
You agree to use our services only for lawful purposes and in accordance with these terms. You may not use our services to transmit harmful, offensive, or illegal content, or to interfere with the operation of our systems.
Prohibited activities include but are not limited to: attempting to gain unauthorized access, reverse engineering our software, distributing malware, or using our services for commercial purposes without authorization.
Intellectual Property Rights
All content, features, and functionality of our services are owned by PlanBalance and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
You retain ownership of any content you submit to our services, but grant us a license to use, modify, and display such content as necessary to provide our services.
Payment Terms and Billing
Premium services are subject to the fees and billing terms specified at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to change our pricing with appropriate notice.
Failure to pay applicable fees may result in suspension or termination of your access to premium services. You are responsible for all taxes associated with your use of our services.
Service Modifications and Termination
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice. We may also terminate or suspend your access for violation of these terms.
Upon termination, your right to use our services ceases immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.
Disclaimers and Limitations
Our services are provided "as is" without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of our recommendations or assessments. Use of our services is at your own risk.
We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be error-free or uninterrupted.
Limitation of Liability
To the maximum extent permitted by law, PlanBalance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability for any claims related to our services shall not exceed the amount you paid for our services in the twelve months preceding the claim. Some jurisdictions do not allow certain limitations, so these may not apply to you.
Indemnification
You agree to indemnify and hold harmless PlanBalance from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.
This indemnification obligation survives termination of these terms and includes reasonable attorney fees and costs incurred in defending against such claims.
Dispute Resolution and Governing Law
These terms are governed by the laws of Japan. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Tokyo, Japan.
Before initiating arbitration, parties must attempt to resolve disputes through good faith negotiations. The arbitration shall be conducted in English and follow the rules of the Japan Commercial Arbitration Association.
Changes to Terms of Service
We may modify these terms at any time by posting updated terms on our website. Material changes will be communicated through email or prominent notice on our website at least 30 days before taking effect.
Your continued use of our services after changes take effect constitutes acceptance of the modified terms. If you do not agree to the changes, you must discontinue use of our services.
Contact Information and Support
For questions about these terms or our services, contact us at info@sketchquietmoment.com or +81 3-5712-8720. Our support team is available to assist with account issues and service inquiries.
Legal notices should be sent to our registered address in Tokyo. We will respond to properly submitted notices within a reasonable timeframe as required by applicable law.