Information We Collect
We collect information you provide directly to us, such as when you create an account, use our profiling tools, contact us, or participate in surveys. This includes your name, email address, workflow preferences, planning habits, and productivity goals.
We automatically collect certain information about your device and usage patterns when you access our services, including IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including generating personalized planning recommendations, conducting workflow assessments, and developing ROI models tailored to your needs.
Your information helps us communicate with you about our services, send you updates about new features, and provide customer support. We may also use aggregated, anonymized data for research and analytics purposes.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business.
We may disclose your information if required by law, to protect our rights, or to protect the safety of our users or the public. In the event of a merger or acquisition, user information may be transferred as part of the business assets.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security audits.
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
Data Retention and Deletion
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us.
Some information may be retained for longer periods as required by law or for legitimate business purposes, such as fraud prevention and safety. Anonymized data may be retained indefinitely for research and improvement purposes.
Your Rights and Choices
You have the right to access, update, or delete your personal information. You can modify your account settings, opt out of marketing communications, and request a copy of your data at any time through your account dashboard or by contacting us.
If you are located in the European Union, you have additional rights under GDPR, including the right to data portability, the right to restrict processing, and the right to object to certain uses of your information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences or our cookie management tool.
Third-party analytics services may also use cookies to help us understand how users interact with our website. These services are bound by their own privacy policies and our data processing agreements.
Third-Party Services and Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
We may integrate with third-party planning tools and services to provide enhanced functionality. These integrations are subject to separate privacy policies and terms of service.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
For transfers outside the European Economic Area, we rely on adequacy decisions, standard contractual clauses, or other approved transfer mechanisms to protect your data.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians who believe their child has provided personal information to us should contact us immediately so we can take appropriate action.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email.
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions about this privacy policy or our data practices, please contact us at info@sketchquietmoment.com or call +81 3-5712-8720. You can also reach us by mail at our Tokyo office.
For data protection inquiries specifically, please include "Privacy Inquiry" in your subject line to ensure prompt handling by our privacy team.